Terms of Service

Acceptance of Terms

By using our services or website, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Service Description

Services Provided

Dublin PowerWash provides professional exterior cleaning services including:

• Power washing and pressure cleaning for driveways, patios, and surfaces
• Roof cleaning and soft washing services
• Window and fascia cleaning
• Oil stain and chewing gum removal
• Commercial and residential exterior cleaning
• Gutter cleaning and maintenance

Service Areas

We provide services across all Dublin postcodes and surrounding counties including Meath, Kildare, and Wicklow.

Booking and Scheduling

Quote Requests

• All quotes are provided free of charge and without obligation
• Quotes are valid for 30 days from the date of issue
• Final pricing may vary based on actual site conditions
• We aim to respond to all quote requests within 2 hours during business hours

Service Appointments

• Appointments must be confirmed at least 24 hours in advance
• Same-day service may be available subject to availability
• Weather conditions may affect scheduling - we will reschedule if necessary
• Access to the property and water supply must be provided

Payment Terms

• Payment is due upon completion of services unless otherwise agreed
• We accept cash, bank transfer, and card payments
• A deposit may be required for large commercial projects
• Prices include VAT where applicable
• Late payment charges may apply after 30 days

Customer Responsibilities

To ensure safe and effective service delivery, customers must:

• Provide clear access to all areas requiring cleaning
• Remove or secure any valuable, fragile, or personal items
• Ensure water supply and electrical access where required
• Inform us of any potential hazards or special requirements
• Be present or provide authorized access during service
• Provide accurate information about property conditions

Liability and Insurance

Our Insurance Coverage

• We carry comprehensive public liability insurance
• All technicians are fully trained and certified
• Equipment is regularly maintained and safety-checked

Limitation of Liability

• Our liability is limited to the value of services provided
• We are not liable for pre-existing damage or defects
• Customers must report any concerns within 24 hours of service completion
• Some staining or discoloration may be permanent and cannot be guaranteed removable

Service Guarantee

• We guarantee 100% satisfaction with our work
• If you're not satisfied, we will return to address any issues at no charge
• Guarantee claims must be made within 7 days of service completion
• Guarantee covers workmanship but not results affected by weather or subsequent damage

Health and Safety

• All work is carried out in accordance with health and safety regulations
• We use only approved, biodegradable cleaning products
• Areas being cleaned should be kept clear of people and pets during service
• We will provide safety warnings and instructions as required

Website Usage

Acceptable Use

When using our website, you agree not to:

• Use the site for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Transmit viruses or malicious code
• Interfere with the proper functioning of the website

Intellectual Property

All content on this website is the property of Dublin PowerWash and is protected by copyright and other intellectual property laws.

Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy for information on how we collect, use, and protect your personal information.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. Updated terms will be posted on our website with a revised date. Continued use of our services constitutes acceptance of the updated terms.

Dispute Resolution

Any disputes arising from these terms or our services will be resolved through:

• Initial discussion and attempt to resolve directly
• Mediation if direct resolution is unsuccessful
• Irish law governs these terms and any disputes
• Dublin courts have exclusive jurisdiction